Privacy Policy for Indus Parivar

This Privacy Policy describes how Indus Footwear ("we," "us," or "our") collects, uses, and discloses your information when you use the Indus Parivar mobile application (the "App"). By using the Indus Parivar App, you agree to the collection and use of information in accordance with this policy.

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App Overview

• App Name: Indus Parivar
• Platform: Android
• Category: Business
• Target Users: Distributors and Retailers of Indus Footwear
• Internet Requirement: This is an online application and requires an active
• internet connection (Wi-Fi or mobile data) to function properly.

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2. Information We Collect
We collect various types of information to provide and improve our services to you. a. Information You Provide Directly to Us When you use the App, you may provide us with the following information:

• Distributor Login:
• Username and Password: Used for authentication and account access.
• Retailer Sign-Up:
• Name: Your full name.
• Address: Your business address.
• Shop Name: The name of your retail shop.
• GSTIN (Goods and Services Tax Identification Number): Your business's tax identification number.
• Order and Enquiry Information:
• Product selections (size, colour, quantity): When placing orders.
• Product enquiry details: When submitting enquiries.
• Wishlist items: Products you add to your Wishlist.
• Communications:
• Any information you provide when you contact our support or communicate with us through the App.

a. Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage patterns:

• Device Information:
• Operating System: Type and version of your Android operating system.
• Mobile Network Information: Information about the mobile network you use.
• Usage Data:
• IP Address: Your device's Internet Protocol address.
• App Usage Statistics: Information about how you interact with the App, such as features accessed, screens viewed, and the time and date of your visits. This helps us understand user engagement and improve the App's functionality.

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3. How We Use Your Information
We use the information we collect for various purposes, primarily to provide, maintain, and improve the Indus Parivar App and our business operations:

To Provide and Maintain the App:
• Facilitate your access to and use of the App's features (Distributor Login, Retailer Sign-Up).
• Process and fulfil orders placed by distributors.
• Manage product enquiries from retailers.
• Display product catalogues, stock sheets, and scheme details.
• Track monthly order value and daily invoice details for distributors.
• To Improve and Personalize Your Experience:
• Understand how users interact with the App to enhance its functionality, design, and user experience.
• Provide personalized schemes and offers based on your role and historical data.
• Tailor product recommendations based on your Browse and wishlist activity.
• For Communication:
• Send you important notifications related to your orders, enquiries, schemes, and App updates.
• Respond to your queries and provide customer support.
• For Business Operations:
• Internal record keeping and business analysis.
• To monitor and analyze trends, usage, and activities in connection with our App.
• To detect, prevent, and address technical issues or fraudulent activities.
• For Legal Compliance:
• Comply with applicable laws, regulations, and legal processes, including GST compliance for business transactions.

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4. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:

• With Indus Footwear Internal Teams: Your information is shared within Indus Footwear to facilitate business operations, order processing, customer support, and strategic planning.
• With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, or customer support. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any such change in ownership or control of your personal information.

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5. Data Security

We are committed to protecting the security of your information. We implement appropriate technical and organizational measures to safeguard the information we collect and store, including:

• Encryption: Data transmitted to and from the App is encrypted using industry-standard protocols.
• Access Controls: Access to your data is restricted to authorized personnel only.
• Secure Servers: Our servers are housed in secure environments. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer required, we will securely dispose of it.

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7. Your Choices and Rights

• Account Information: You can review and update your account information by logging into the App.
• Contact Us: If you have any questions about your data or wish to exercise any rights you may have under applicable data protection laws, please contact us using the details provided below.

8. Third-Party Links The App may contain links to third-party websites or services that are not owned or controlled by Indus Footwear. We are not responsible for the privacy practices or the content of these third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services you visit.

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9. Children's Privacy

The Indus Parivar App is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indus Footwear
sales@indusfootwerar.com
www.indusfootwear.com
Khasra No. 3851, 3852, 3853 Patta No. 973-974 Near Riico Ind. Area Khairthal - 301404 Distt. Alwar (Rajasthan)